How to Have Positive Performance Conversations

PERFORMANCE CONVERSATIONS ARE AT THE HEART OF EFFECTIVE WORKPLACE RELATIONSHIPS. Are you making the most of these in your team or are you missing out on opportunities because you tend to put these off because they fall in the “too hard basket”? If so, you are not alone. A lot of the leaders I work with, come to me for this exact reason – they want to build the skills needed to confidently deal with difficult and diverse performance conversations. Sign up for the course here: https://www.kerryannecassidy.com/positive-performance-conversations

16 Lessons

Intermediate

Progress

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Developing Empathy

Did you know that the quickest way to build trust is to show that you care as a leader?

Do you know how to do this so that you come across as authentic?

In this video teaching, we dig deep to learn about the following topics:

  1. How to gain a competitive edge by effectively using  empathy over sympathy   
  2. Discovering the  two levels of empathy and learning how to leverage  these, even if you are not the "empathetic" type
  3. How to approach  potentially emotionally challenging situations  using cognitive empathy
  4. Learn three simple yet powerful ways  to become more conscious of your emotions and the impact you have on others

What's Included in Your Leadership Pack:

  1. Access to the video teaching
  2. Copy of the presentation in handout format so you can read along and make notes
  3. 5 tools to practice and implement to develop your empathy 
  4. - Plus : get access to bonus resources to reinforce and stretch your learning on this topic (videos, books, articles)

5 Lessons

Easy

Progress

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Managing Conflict and Dealing with Difficult People (Bronze Level)

As leaders, we work with people who are diverse in all sorts of ways. More often than not, when we clash in our ideas or expectations, this can lead to conflict and what we call, "difficult people"

But, I'd like to propose that rather than seeing conflict as bad and people as difficult, we need to learn the tools and skills to reframe these unhelpful stereotypes to get the best from ourselves and those we work with on a daily basis.

Come with me on a journey to discover a more assertive and engaging leadership style as we tackle difficult people, behaviours and conversations in a whole new way.

 

5 Lessons

Intermediate

Progress

Not started

Managing Conflict and Dealing with Difficult People (Silver Level)

As leaders, we work with people who are diverse in all sorts of ways. More often than not, when we clash in our ideas or expectations, this can lead to conflict and what we call, "difficult people"

But, I'd like to propose that rather than seeing conflict as bad and people as difficult, we need to learn the tools and skills to reframe these unhelpful stereotypes to get the best from ourselves and those we work with on a daily basis.

Come with me on a journey to discover a more assertive and engaging leadership style as we tackle difficult people, behaviours and conversations in a whole new way.

6 Lessons

Intermediate

Progress

Not started

Managing Conflict and Dealing with Difficult People (Gold Level)

As leaders, we work with people who are diverse in all sorts of ways.  More often than not, when we clash in our ideas or expectations, this can lead to conflict and what we call, "difficult people" 

But, I'd like to propose that rather than seeing conflict as bad and people as difficult, we need to learn the tools and skills to reframe these unhelpful stereotypes to get the best from ourselves and those we work with on a daily basis.

Come with me on a journey to discover a more assertive and engaging leadership style as we tackle difficult people, behaviours and conversations in a whole new way.

8 Lessons

Intermediate

Progress

Not started

Signature Style Secrets Unlocked

Signature Leadership Style Secrets Unlocked Video Teaching

  • Discover the language of your style and the benefits to your leadership
  • Learn how to leverage your style to get the most from your colleagues, boss and team
  • Find out how you can influence difficult workmates from a positive perspective
  • Identify your team’s leadership styles – and how to use this to effectively engage them
  • Enroll here >>> 

13 Lessons

Progress

Not started
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